Artificial intelligence Archive
What is NLP & why does your business need an NLP based chatbot?
November 30, 2023
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How to Build a Chatbot with Natural Language Processing Integrated into KLM’s Facebook profile, the chatbot handled tasks such as check-in notifications, delay updates, and distribution of boarding passes. Remarkably, within a short span, the chatbot was autonomously managing 10% of customer queries, thereby accelerating response times by 20%. NLP is a branch of informatics,
AI Hotel Chatbots: Use Cases & Success Stories
November 23, 2023
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7 benefits of using chatbots in the hotel industry Now that you know why having a chatbot is a good idea, let’s look at seven of its most important benefits. To learn how modern hotel payment solutions prevent credit card fraud, read this. This functionality, also included in HiJiffy’s solution, will allow you to collect
What are Customer Service and Customer Support?
November 13, 2023
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10 Best Practices to Write Customer Service Emails This will provide retail operations with the tools necessary to deliver a more personal in-store experience. Retail stores need to find new ways to keep customers happy and engaged. Contributing to a positive experience means happier customers, but many retail stores fall short and lose customers for
Artificial Intelligence Service for Conversational Chatbots
October 13, 2023
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The ultimate guide to AI customer service chatbots Say goodbye to fragmented support solutions and hello to the AI-enhanced, all-in-one customer service platform. Salesforce Einstein is a conversational bot that natively integrates with all Salesforce products. It can handle common inquiries in a conversational manner, provide support, and even complete certain transactions. It is essential
